We want gambling to remain an affordable form of entertainment for adults aged 18 or over. Set spending apart from rent, bills and other essential commitments. Losing that entertainment money must not leave you unable to meet those needs.
Funding Limits and Attention to Time
Deposit limits help define how much you can add to your account. Time controls and reminders help you notice how long you are playing. Use both money and time boundaries, rather than treating a balance or a promotion as a reason to keep going.
Our support team can explain the controls available for your profile. A cashback offer returns only part of qualifying losses, and matched funds come with wagering conditions. Neither changes the amount you can afford to spend or creates a duty to finish promotional play.
Breaks and Stronger Account Restrictions
Cooling-off options and time-outs give you a way to pause. Self-exclusion offers a stronger account restriction when you need help staying away. Our support team can explain these controls and help you choose a restriction suited to the break you need.
Act when you notice borrowing, concealed spending, chasing losses or gambling interfering with other responsibilities. Stop paid play and speak with someone you trust. You do not need to recover a loss before taking a break or asking for assistance.
Assistance Beyond Your Account
GamCare's National Gambling Helpline is 0808 8020 133. GambleAware provides information about gambling harm and sources of help. Gordon Moody and Gamblers Anonymous offer further support options for people affected by gambling.
Gamban provides blocking software as another practical barrier to gambling access. These independent organisations offer help alongside the account controls we provide. Our team helps with account controls; outside support can address the wider impact on your finances, wellbeing and relationships.